Hylands Estate is a Grade II* listed property and modern Grand Pavilion set in 574 acres of landscaped parkland just outside Chelmsford. The House & Grand Pavilion hosts weddings, corporate functions, events and private celebrations throughout the year as well as being part of the Hylands visitor attraction for the general public. We are currently seeking an enthusiastic Duty Manager with experience of managing large and multiple events in a busy venue to join our front of house team.
The ideal candidate for this position must have previous experience in a similar role (with a minimum of 3 years in a supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organise and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
You will manage the day to day running of activities at Hylands House & Grand Pavilion, motivating and co-ordinating front line staff and contractors to provide an excellent service to visitors, and ensuring the safety of the building and the people in it. Duties will include locking and unlocking the facility, planning and directing the work of a team of Front of House Assistants, setting up the house for activities, serving refreshments, cleaning, completing and maintaining accurate records, cash handling, managing the licensed bars during functions, and dealing with customer queries .
We are looking for an experienced facility duty manager, and the successful candidate will have excellent communication, customer care and organisational skills. You will be required to be available to work evenings, weekends and bank holidays. You will work a minimum of 20 hours week with potential to work full time hours during high season. You will be part of a robust team and passionate events team that delivers an excellent customer experience in this varied and rewarding role.
You will need to have access to your own transport as Hylands Estate is not on a regular public transport route.
Front of House Assistants
Hylands Estate is a Grade II* listed property and modern Grand Pavilion set in 574 acres of landscaped parkland just outside Chelmsford. The House & Grand Pavilion hosts weddings, corporate functions, events and private celebrations throughout the year as well as being part of the Hylands visitor attraction for the general public.
We are seeking hardworking and enthusiastic individuals to join our professional and customer focused team of Front of House Assistants. This post offers successful applicants an opportunity to work in an exciting, varying and challenging environment, which includes bar work, serving refreshments, setting up and take down of the venues and general cleaning. Most importantly is delivering high standards of service to all our customers.
The successful applicant will be required to work on a casual basis which will include weekends, early mornings, late evenings, bank holidays and the Christmas to New Year period; applicants must be flexible and reliable.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment. This includes obtaining references and ensuring compliance with the Disclosure and Barring Service process.
To apply please visit:
Catering Application – Enlightened 2021
We are looking for a range of catering and drink units to trade at Enlightened 2021. Units to include; sweet treats, savoury items, hot drinks and alcoholic beverages.
Enlightened is a magical light installation that returns to Hylands Estate for its second year and will have capacity for over 3,000 visitors per day. We are looking for units to attend the entire event running every day from Friday 26th November 2021 – Sunday 2nd January 2022 (excluding 25th and 26th Dec 2021). Fees will be commission based on your revenue rather than a flat pitch fee.
For further information about the event please click here
To apply, please complete the application form below, closing date: Sunday 23rd May 2021.